Outside of surgery hours you need to call the out-of-hours service covering the surgery. Telephone NHS 111 on 111. NHS England are responsible for Commissioning these services and contract with IC24 to provide cover at night and at the weekends. You are unlikely to speak to your own GP out of hours.
Wherever possible, please use NHS 111 and Out of Hours IC24 service in preference to attending hospital Accident and Emergency departments. A&E should only be used for accidents, injuries, and medical emergencies requiring immediate treatment.
NHS 111 is a telephone service for people to call if they need medical help fast but are not in a life-threatening situation.
The easy to remember phone number - that is available across the country - has been introduced to help people get the right help, at the right time, especially at weekends and out of hours.
NHS 111 is free to call and is available 24 hours a day, 365 days a year.
The service is available for people who aren't sure if they need to go to A&E, need more information about where to get NHS help or generally need reassurance and advice.
By calling NHS 111, you will reach a team of fully trained advisers, and experienced nurses and doctors who will assess your condition and direct you to the local service that can help you best, when you need it.
On some evenings the practices stays open late to provide appointments to patients who struggle to attend during regular hours. We previously offered this service on a Saturday, but now provide it on Tuesday and Thursday evenings, typically until 8pm.
These appointments are only to see a GP and are strictly for pre-booking rather than urgent or short notice access.